One of the most powerful things I experience in my life is talking to someone about something that I have a strong opinion about, and walking away from the conversation realizing that I had it wrong. Usually the reason is a small nuance that I overlooked.
Yesterday was one of those days. I had the pleasure to meet Steve Wylie for coffee and to catch up. We somehow got on the topic of the debate between Enterprise 2.0 and Social Business. Steve made one statement, “the debate hurts everyone.” What I walked away made me think. It was powerful.
I recently have been listing to On Second Thought: Outsmarting your minds Hard-wired habits by Wray Herbert where he talks a lot about why we tend to do things out of habit (and perhaps how to change those habits). I highly recommend the book as it has given me great insight into why people do what they do. I wanted to perhaps apply some of that to social media, social business and Enterprise 2.0. As I mentioned in my earlier post Information Overload is an excuse, it’s not really about the information, it’s about our attention and the actions we take to manage it. I want to introduce a new heuristic called: The Collaboration Heuristic.